IVA.com Group ensures that your privacy is protected at all times. From the initial data collected through our website and the additional information you may provide when speaking to us, to the files and documents you may later send to us; all personnel at IVA.com Group are bound to keeping personal information confidential and only authorised staff have access to such data. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Information we collect from you
How we use your information
The information we collect is only used for the purposes of the enquiry that you have made to us. It is used to provide a debt solution provider with the information they need to advise you. We may use this information to better improve our services and from time to time we may also use your information to contact you for market research purposes. This information is never used for any other purpose than that which you have requested initially or perhaps at a later date. If you no longer wish to receive information from IVA.com Group then contact us on firstname.lastname@example.org and we will remove your details from our files.
Accuracy of information
IVA.com Group will keep the collected data securely once submitted, but is not responsible for keeping this information updated. Where your situation changes and you feel that the data held is no longer accurate and you are using or intend to use the services of IVA.com Group, it is your responsibility to inform IVA.com Group accordingly.
Third Party referral
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you have told us that you do not wish this to happen. IVA.com Group Ltd is not involved in market research for third parties, nor do we pass information to third parties for their market research.