Privacy Policy

Data Security ensures that your privacy is protected at all times. From the initial data collected through our website and the additional information you may provide when speaking to us, to the files and documents you may later send to us; all personnel at are bound to keeping personal information confidential and only authorised staff have access to such data. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Information we collect from you

We monitor IP addresses of the people who visit our site; this is to help with statistical analysis. No personal details are obtained in this process and your identity is not revealed in any way. We use cookies online to identify which of our website pages you are using - this helps us to improve the site and give you a abetter experience. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Initially we collect basic information from you, but if you give consent to be referred to an authorised debt solution provider we may request further supporting documentation specifically relevant to the solution you have chosen. The only data requested is that which is required for to refer you to an authorised debt solution provider.

How we use your information

The information we collect is only used for the purposes of the enquiry that you have made to us. It is used to provide a debt solution provider with the information they need to advise you. We may use this information to better improve our services and from time to time we may also use your information to contact you for market research purposes. This information is never used for any other purpose than that which you have requested initially or perhaps at a later date. If you no longer wish to receive information from then contact us on and we will remove your details from our files.

Accuracy of information will keep the collected data securely once submitted, but is not responsible for keeping this information updated. Where your situation changes and you feel that the data held is no longer accurate and you are using or intend to use the services of, it is your responsibility to inform accordingly.

Third Party referral

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you have told us that you do not wish this to happen. is not involved in market research for third parties, nor do we pass information to third parties for their market research.