Review from grateful client (1569 views)

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Review of: ClearDebt
Review date: 23 September 2008
Insolvency Practitioner who handled case: ADAM PRESTON
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Both me and my husband are employed but got into debt problems of around 30k
My interaction with the company:
After speaking to them over the telephone and the explainations they gave me I knew they were company to help me. they were in constant contact updating me on my IVA and any other information i needed to now. After the first telephone converstaion I felt like a weight had been lifted off my shoudlers
Why I gave the ratings I did:
I rated them 10/10 because everything they did they kept me informed at all times. They also spent time to listen to me explaining everything in great detail and we very sympathetic to my needs
One thing they did - which really impressed me:
kept me informated at all times and explained things in great deatai, and there friendly and compasionate attitude
One thing they did - which I felt could be improved:
none  
Other points

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5 out of 5 5 out of 5 25 September 2008

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Reviewer quotes

  • ClearDebt
my advisor telling not to worry it will all work out ,made me feel much better about my life
Review from richard , 16-Feb-2012
The speed at the beginning and the way Carol was on the phone with us - there was no prejudgement.
Review from bonnie1, 24-Sep-2010
Getting my IVA accepted
Review from Jane, 25-Feb-2011
they constanitly worked on making my repayement schem as user able as possible.... although obviousl...
Review from yrr, 21-Nov-2010
Professional Manner
Review from Red Press, 03-Jun-2011

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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