Review from homeless doggie (1568 views)
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|Review of: ClearDebt|
|Review date: 08 September 2008|
|Insolvency Practitioner who handled case: david howard|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 10 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 3 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||7 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|I am a working part time got into mess of around £25000 living on credit cards and doing loan after loan to repay the other one|
|My interaction with the company:|
|done it all on line then spoke to some one over the phone dealt with my problems quickly & professionally very polite and curtious all the way didnt judge you by your mistakes|
|Why I gave the ratings I did:|
|they are there when you need some one to talk to. do all my talking with them through the internet, get good responses from who i speak with|
|One thing they did - which really impressed me:|
|helpful recently when a member of family was in hospital & i missed a couple of payments, helped me get it sorted and get back on track|
|One thing they did - which I felt could be improved:|
|nothing at the moment|
|still in iva plan, will be for a while but has taught me alot about having credit cards & loans, and if your out of work let the companies know before you get into a mess with everything so they can help you sort out a repayment that suits you comfortably even if it takes time to repay it, it has to be better than going the harder route|
Community Comments of this review
|5 out of 5||5 out of 5||08 September 2008|
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they contacted me on a regular basis, keeping me informed on the progress from start to finish
Review from Arms, 23-Jun-2010
I was impressed with the staff as they were down to earth and straight to the point and felt as thou...
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never judged me
Review from kimf, 11-Dec-2009
The thing that impressed me was when my circumstances changed and i was in trouble and could not aff...
Review from deri40, 09-Dec-2008
They always returned my calls and the fact that I spoke to a real person was a bonus.
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