Review from davram1967 (1128 views)
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|Review of: IVA Advice Company|
|Review date: 04 September 2008|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|We are a couple from the midlands with a combined debt of over £75000. We have no assets.|
|My interaction with the company:|
|I first filled in the form on the website and within hours a very nice lady called me back to book a telephone appointment to discuss our options. She was extremely helpful and very supportive. We decided that an IVA was our best option. Within days we had a welcome pack and over the coming weeks everything was handled extremely professionally. Our IVAs were accepted with only a minor modification and we cannot thank Melanie and her team enough.|
|Why I gave the ratings I did:|
|From start to finish, the whole team were not only professional but they treated us with respect and as individuals. At no time did we ever feel that we couldnt cope as there was always someone to answer our questions, however trivial.|
|One thing they did - which really impressed me:|
|The overall manner in which they dealt with us as clients was second to none.|
|One thing they did - which I felt could be improved:|
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