Review from Benjamin (861 views)
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|Review of: Guardian (Formerly Grosvenor Ptrs)|
|Review date: 03 September 2008|
|Insolvency Practitioner who handled case: Mark Philip Bassford|
|I proceeded as far along as: Free Advice|
|The solution I opted for in the end: Still trying to resolve debt problems|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 10 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|We are Senior Citizens and our disabled adult daughter who lives with us found herself in debt (about £28000).<br> Her income had been halved as a result of reorganisation and her prospects of getting another job to supplement her income were nil due to her disablity.She had no assets and continues to do her utmost to satisfy her creditors.<br> We desparately sought advice from Grosvenor Partners and found the them to be extraordinary helpful with free advice and a whole understanding of our daughters predicament.|
|My interaction with the company:|
|I contacted them by email received prompt replies which gave us all the information we needed on Bankruptcy procedures and Ivas.|
|Why I gave the ratings I did:|
|I rated them 10 out of 10 because although we were unable to go forward withe initialplans they were so helpful and particularly understanding when talking to our daughter|
|One thing they did - which really impressed me:|
|So kind and understanding and indicated no pressure to proceed with either option unless we were perfectly happy. There ex0lanations were clesr and concise|
|One thing they did - which I felt could be improved:|
|We believe that there was no area that required improvement. Excellent customer Service<br> An excellent Company overall.|
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- Guardian (Formerly Grosvenor Ptrs)
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