Review from D - London (783 views)

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Review of: Philip Gill & Co
Review date: 01 September 2008
Insolvency Practitioner who handled case: Melanie Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Professional worker with unsecured borrowings of 30k+, resulting largely from time at university, with student loan on top of this. Interest mounts and before you know it the situation spirrals away.
My interaction with the company:
I met with Melanie to discuss the options. I planned to propose an IVA and Melanie helped to review other possibilities before reaffirming that an IVA appeared to be the most appropriate solution.
Why I gave the ratings I did:
I felt that I was treated like a human being and whilst I was certainly aggrieved at myself for getting in to such a mess I never had any negative response from the firm. They were thorough, efficent and productive and allowed me to present a variation which meant that I finished the agreement 3 years early with a higher dividend than originally planned.
One thing they did - which really impressed me:
Allowing a variation offer, to the detriment of the Supervisors fee as the arrangement length would be reduced, highlighting a truly professional attitude placing the considerations of the creditor and debtor at the forefront of proceedings.
One thing they did - which I felt could be improved:
I could not fault Phillip Gill and Co. In total it took two years for me to complete my IVA (originally 5 years planned but I was able to raise 3rd party funds) and all matters were dealt with quickly and professionally.  
Other points
I have now completed the arrangement and ended up paying 33p / £ dividend. I have certainly learnt to manage money now and will never let debts build up again.

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Reviewer quotes

  • Philip Gill & Co
Communication is everything, especially when its to do with money. They always kept me informed and...
Review from Pearcey, 25-Feb-2009
She dropped everything, explained all to my wife and reassured us both that we had a future.
Review from Mark Daynes, 30-Apr-2008
Really putting the effort in when it was need
Review from Steve W, 08-Jun-2007
Meeting Melanie (the IP) face to face was a brilliant experience - as was the speed the office got m...
Review from Trevor, 22-Nov-2007
Goot complete agreement from all my creditors
Review from Big Mas, 27-Oct-2008

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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