Review from ed (1085 views)
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|Review of: IVA Advice Company|
|Review date: 29 August 2008|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 10 weeks|
|Weeks to IVA accepted/rejected after decision made: 12 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am working man from lancashire with wife and three children,i had approx 45k of debt,loan ,credit cards etc.due to reduction in income overtime and bonus scheme stopped.found it hard to make repayments .all spare cash used to make minimum payments then living off credit getting into more debt.hence relying on credit to live.|
|My interaction with the company:|
|rang melanie giles direct who was very polite friendly and understanding,melanie arranged for call back at suitable time to me with member of her team.all options discussed and iva best route for me.|
|Why I gave the ratings I did:|
|i rated them 10 out of 10 because of the way they dealt with everthing,i found melanie giles and her team professional, friendly and very helpful especially angela who has been superb.|
|One thing they did - which really impressed me:|
|the way they speak to you ,not judgmental ,have time to talk to you and are genuinely interested in what you are saying.|
|One thing they did - which I felt could be improved:|
|nothing they are excellent.|
|iva accepted, paying back 49p in the pound,can now look forward to debt free future.|
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