Review from John jk (1390 views)
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|Review of: IVA Advice Company|
|Review date: 26 July 2008|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 7 weeks|
|Weeks to IVA accepted/rejected after decision made: 11 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||6 out of 10|
|Overall Insolvency Practitioner Rating:||6 out of 10|
|We are a couple living in oxfordshire, We had joint debts over 100k...Credit cards and loans<br> We own our own house 25k equity. We ended up unable to keep up with our credit card payments and paid this card with that card and this with that etc etc<br>|
|My interaction with the company:|
|We Emailed Melanie Giles / IVA advise bureau on a sunday evening and we had a call from them by 08.30 on the monday morning, We told them that we wanted some help and advise on our debt problem and we were advised of various debt solutions and choose to try and get iva approval, We were sent the paperwork and had it all sent back to them by return. There sevice is top notch and they are very helpful from start to finish|
|Why I gave the ratings I did:|
|We found the IVA ADVICE BUREAU to be very friendly, helpful and very imformative,They give there customers more of a personal service,and they seem to actually care about there customers RATHER than them selfs which is not what a lot of companys do this day in age ? They want what is best for us... the customer !!|
|One thing they did - which really impressed me:|
|Overall they impressed us with the whole IVA from start to finish|
|One thing they did - which I felt could be improved:|
|To be honest... I cant think of anything that needs to be improved !|
|We have just had our IVA approved thanks to Melanie Giles and her team, We now look forward to getting the next few years out of the way, And look forward to being debt free,|
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I think that Melanie Giles never sleeps - her dedication on the IVA forum and to responding to her c...
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