Review from GCB (685 views)
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| Review of: Guardian (Formerly Grosvenor Ptrs) |
| Review date: 19 June 2008 |
| Insolvency Practitioner who handled case: Mark Philip Bassford |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| single professional male who saw his salary reduce substantially and couldnt afford what he owed. I can only give Mark & Jenifer 10 out of 10 as they did exactly what they promised they would try to do. They took away the worry, calls and pressure. I couldnt recommend them enough. |
| My interaction with the company: |
| They listened, worked out a monthly payment that allowed me to breathe and did it all as if i were the only person that they were dealing with. |
| Why I gave the ratings I did: |
| Simply because they saved me from drowning in a sea of debt. |
| One thing they did - which really impressed me: |
| Made me feel like i was the only Client they had. |
| One thing they did - which I felt could be improved: |
| Other points |
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Reviewer quotes
- Guardian (Formerly Grosvenor Ptrs)
|
So kind and understanding and indicated no pressure to proceed with either option unless we were per...
Review from Benjamin, 03-Sep-2008 |
|
Simply treating us with dignity and respect and making the whole experience bearable.
Review from T & M G, 20-Jan-2007 |
|
Tess, Mark and Fariba were so understanding, they made me realise that I was not the only person in ...
Review from EJ, 17-May-2007 |
|
Their client service which was handled by Mark Bassfords assistant Camilla was first class. She had...
Review from Jo72, 09-Oct-2008 |
|
Their response time was incredibly fast. They posted me the draft proposal, to which I made very lit...
Review from AUR, 13-Sep-2007 |
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