Review from Micbou (1280 views)
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| Review of: IVA Advice Company |
| Review date: 06 June 2008 |
| Insolvency Practitioner who handled case: Melanie Giles |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 3 days |
| Weeks to IVA proposal after decision made: 3 weeks |
| Weeks to IVA accepted/rejected after decision made: 2 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| My husband and I had 45k of debt and a property with negative equity. |
| My interaction with the company: |
| Extremely hepful, every person I spoke to at the IVA advice bureau was helpful and always available to speak to. |
| Why I gave the ratings I did: |
| I rated them 10/10 because I never felt anything was too much trouble. Very understanding and personable. |
| One thing they did - which really impressed me: |
| After receiving a letter from a debt recovery firm threatening a bailiff visit, staff from IVA advice bureau offered to ring them for me to explain my circumstances. |
| One thing they did - which I felt could be improved: |
| Other points |
| IVA has been accepted today, we are very happy and relieved that we can now start paying our creditors fairly. |
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Reviewer quotes
- IVA Advice Company
|
The level of communication was first rate.
Review from tor, 21-Jun-2007 |
|
They have never made us feel like we are a bother to them. Always have time to listen which is essen...
Review from arrmickk, 21-Apr-2011 |
|
They turned around my paperwork in record time as I did not want to go through the holiday period wo...
Review from Andy, 23-Dec-2011 |
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During the creditors meeting our proposal was approaved with a number of modifications. Some of thes...
Review from Craig, 07-Jul-2010 |
|
I actually have a hearing impairment and they devised alternative ways of communicating with me i.e,...
Review from Steven, 04-Sep-2008 |
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