Review from Rick (884 views)

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Review of: Simple Debt Solutions
Review date: 01 June 2008
Insolvency Practitioner who handled case: Andrew Poxon
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 3 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a carpenter living in Hertfordshire and i had debts of 70k with no equity.
My interaction with the company:
I rang them, they recommended an IVA, it was processed and agreed. I had to send them all of my details.
Why I gave the ratings I did:
I gave a rating of 9 out of 10 because they were very clear and positive, and i felt i could trust them.
One thing they did - which really impressed me:
Explaining the process very clearly.
One thing they did - which I felt could be improved:
Informing creditors after the IVA had been agreed to stop creditors calling me. 
Other points
My IVA was approved and i had 70k written off. Currently i live with my partner and son and we are very happy and can now move forward with our lives without the stress that i was under to try to meet unrealistic payments.

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Reviewer quotes

  • Simple Debt Solutions
Just the way the whole matter was handled.
Review from Gordon, 26-Aug-2008
Attitude towards everything. So focused
Review from Mr and Mrs G, 22-Jul-2008
The came back with a solution really quick and were completely non-judgemental. I felt bad enough b...
Review from Steph, 14-May-2008
We were never judged or frowned upon.
Review from LW, 04-Sep-2008
After acceptance of the IVA, we no longer had to deal with creditors all correspondence and paperwor...
Review from David from Hull, 01-Jun-2008

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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