Review from Paul (3781 views)

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Review of: ClearDebt
Review date: 10 May 2008
Insolvency Practitioner who handled case: Adam Preston
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 6 out of 10
Overall Insolvency Practitioner Rating: 6 out of 10
 
My circumstances:
I am an Operations Manager in Stevenage Hertfordshire and had debts mounting to £46,000 and living in a rented accomodation. I broke my hand and was unable to work for six months, I was still getting paid while off work but overtime is what I relied on to make up my salary as the basic wasnt enough. <br> So having a broken hand and couldnt work this was the end of me doing overtime and my earning were cut in half.<br> I knew right away I was in trouble with my finances because I had more going out than what was coming in. <br> I bascically robbed Peter to pay Paul by overdrawing my account, taking out credit cards and Loans just to make up for the short fall because I had no other source to earn some cash.<br> I really struggled my wife at the time was only working part time and her wages was enough just to pay her bills and to get by. Later on I went to the banks to consolidate all my finances but I was unsuccessful every time I tried. I sat down and thought what can I do and who can I turn to but immediately a thought came to mind to do some research online and see what help there is. I google searched debt management and read about IVA and Bankrupcy. I visited Clear Debt website and read through all the information there was on the whole Debt Management and the testimonials written by others who were in similar situation as I was and suddenly thought there is some hope here so from there it was a phone call away to Clear Debt and by the time I spoke to one of there personnel work started immediately.
My interaction with the company:
I was amaized by the courtesy of the person I spoke with at the time he explained it all to me and I knew right away that there is some hope here. After explaining I went away and had a day to think it all over and when the information pack arrived the next day there was a better insight in it all then I decided to make my decision. I completed the forms and sent back with all the supporting documents. I also had follow up call to find out if I was ok and offered help which I thought was really good. Within Four weeks of making that important call to Clear Debt my IVA was accepted and that was the answer to my dreams.
Why I gave the ratings I did:
I can genuinely say that I rate Clear Debt 10 out 10 for their professionalism on the whole csae and the way they have handled my case, They were right on it the moment I made that call the work began. I fell 100% comfortable with them and trusted them. I have already recommended them to a colleague of mind and will continue to do so.
One thing they did - which really impressed me:
The speed of which they handled my case I didnt have to lift a straw
One thing they did - which I felt could be improved:
there is was nothing i can recall excellent all the way  
Other points
My current circumstances are £1,300 better than £2,000 they were 2 months ago and I have learn that I dont need to rely on credit anymore I money to last me till my next payday. Half of my total debt £46.000 will be written off

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Reviewer quotes

  • ClearDebt
made me feel at ease when talking to them.
Review from mr p banks , 14-Oct-2009
They listened and understood my needs.
Review from HappyBunny, 22-Nov-2012
no
Review from snowball, 31-Mar-2011
give to them credit they deserve it,so prompt with all their dealings with me.now disabled,after yea...
Review from john, 03-Feb-2007
Nothing - they have been genuinely brilliant
Review from Stock, 18-Mar-2011

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