Review from facingittogether (1046 views)
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|Review of: IVA Advice Company|
|Review date: 28 April 2008|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 12 weeks|
|Weeks to IVA accepted/rejected after decision made: 15 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|WE ARE A MARRIED COUPLE LIVING IN THE MIDLANDS WITH 2 TEENAGERS WITH 160K DEBT BETWEEN US AND 7.5K EQUITY IN PROPERTY. THE BIGGEST CREDITOR BEING NORTHERN ROCK - 60K OUTSTANDING|
|My interaction with the company:|
|AFTER THE FIRST PHONE CONVERSATION, FOUND THEM NON JUDGEMENTAL, PUT US AT EASE AND LIKE A WEIGHT HAD BEEN LIFTED FROM OUR SHOULDERS. THEY HELD OUR HAND ALL THE WAY THROUGH THE PROCESS.|
|Why I gave the ratings I did:|
|I RATED THEM 10 OUT OF 10 AS I FELT THEY HANDLED OUR CASE WITH PROFESSIONALISM, AND ALTHOUTH NR WAS A MAJORITY CREDITOR PUT FORWARD A TRUE AND HONEST PROPOSAL AND GOT OUR IVA APPROVED.|
|One thing they did - which really impressed me:|
|THEY WERE RELIABLE, COULD ALWAYS BE CONTACTED WITH ANY CONCERN WE HAD AND WOULD ANSWER HONESTLY BUT NEVER MADE US FEEL STUPID FOR THE MESS WE WERE IN EVEN THOUGH WE OURSELVES FELT EMBARRASSED. THEY PUT US AT EASE AT ALL TIMES.|
|One thing they did - which I felt could be improved:|
|WE FOUND THEIR SERVICE TO BE FAULTLESS AND COULD NOT FIND ANYTHING THAT COULD BE IMPROVED.|
|WE HAVE LEARNT NEVER TO SPEND MONEY AGAIN THAT WE HAVE NOT GOT!<br> OUR DIVIDEND IS 30P IN THE £1, WRITING OVER 100K OFF.|
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- IVA Advice Company
The manner in which my IVA was dealt with, and the professional manner in dealing with my creditors.
Review from Paddy43, 25-Aug-2007
Melanie Giles answered an email query at 1.00am. When most other people would have been in bed, Mela...
Review from Stephen Clarke, 12-Aug-2010
Always followed through with what they had told me.
Review from legaleagle, 06-Jan-2011
When my wife died, Mrs Giles suggested a variation to creditors to settle my IVA on the basis of the...
Review from stevieboy, 13-Apr-2007
If they could not contact me by phone, they always e-mailed me. I knew who was dealing with my case ...
Review from Gail, 30-Jan-2010
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