Review from Andy (1063 views)
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|Review of: Guardian (Formerly Grosvenor Ptrs)|
|Review date: 22 January 2007|
|Insolvency Practitioner who handled case: Mark Philip Bassford|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 1 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am Operations Supervisor in Engineering living in Bedfordshire,I had 40k of debt and no equity.<br> I needed to go through an IVA rather than bankruptcy as one day i wish to purchase my own house and also to pay off what i can from the debt i owe.|
|My interaction with the company:|
|I went for an interview with Mark, we went through my debt problems and he explained to me what an IVA was and how it works. He answered my questions thoroughly and with words i could understand. Things moved very quickly and my proposal was posted to me within 1 week and the IVA was accepted by my creditors four weeks later.|
|Why I gave the ratings I did:|
|Customer service is 10 because i had accidently payed a month more than i should of, which was returned to me just before xmas, this helped me and my young family out immensely.<br> Although they are very busy, Mark took on my case when other Insolvancy Practioners had turned me down (Accuma).<br> For this and their freindly manner, an overall score of 10 is awarded.|
|One thing they did - which really impressed me:|
|Mark took on my case when i had been turned down by Accuma.|
|One thing they did - which I felt could be improved:|
|My IVA is up and running with a dividend 39.48 pence in the pound and £24,716 written off debt.|
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- Guardian (Formerly Grosvenor Ptrs)
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