Review from debbiw (2010 views)
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|Review of: Payplan|
|Review date: 18 March 2008|
|Insolvency Practitioner who handled case: Kenneth Marland|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 3 weeks|
|Weeks to IVA accepted/rejected after decision made: 8 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||7 out of 10|
|Overall Company Rating:||8 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|I work in accountancy, and had £36k of debt, and a property with £9k equity|
|My interaction with the company:|
|I rung them for advise, straight away i felt at ease. They were non judemental, and went through my options with me over the telephone. I opted for IVA, as Bankrupsy was not an option and DMP would have taken forever to pay off. Sent all the paperwork in that they requested, and within a week i had my proposal. I carefully read through this, signed it and sent it back.|
|Why I gave the ratings I did:|
|I rated them 8 out of 10, because overall they were good with advise, but i have had one or two problems with getting response from emails that i have sent them. If i ring them i have no problems, but at work its only a small office, and i dont want everyone knowing my business, so email is better for me.|
|One thing they did - which really impressed me:|
|On the ball with proposal|
|One thing they did - which I felt could be improved:|
|Responding to emails|
Community Comments of this review
|4 out of 5||4 out of 5||21 March 2008|
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On the ball with proposal
Review from debbiw, 18-Mar-2008
Immediate response to emails.
"the call" immediately after voting had ceased.
Review from no money eva, 04-Apr-2008
Helping us to remortgage to raise the money to replace the boiler in our hose.
Review from njay, 31-Jan-2007
Their speed of response was very impressive. Their paperwork was not always 100% but all amendments ...
Review from Sensible77, 01-Jul-2007
recieved calls back asap, paperwork sent out that day,on the ball.
Review from shell , 22-Oct-2010
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