Review from Tweetypie (958 views)
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| Review of: Guardian (Formerly Grosvenor Ptrs) |
| Review date: 06 March 2008 |
| Insolvency Practitioner who handled case: Mark Philip Bassford |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 4 weeks |
| Weeks to IVA accepted/rejected after decision made: 8 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| I am a caseworker in central london i had over 25K debts and no way of making the monthly payments on all the debts as i am a single mother and had to make sure i had money to feed and cloth my child and also pay my rent, council tax etc |
| My interaction with the company: |
| Why I gave the ratings I did: |
| i rated them 10 out of 10 because i felt comfortable and they were all very friendly and understading they didnt judge me. |
| One thing they did - which really impressed me: |
| They made me feel comfortable and not embarassed of how much debt i was in. |
| One thing they did - which I felt could be improved: |
| Other points |
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Reviewer quotes
- Guardian (Formerly Grosvenor Ptrs)
|
Tess, Mark and Fariba were so understanding, they made me realise that I was not the only person in ...
Review from EJ, 17-May-2007 |
|
They put my debts problems into perspective and helped me to regain some of the confidence that I ha...
Review from kathy, 26-Jan-2007 |
|
The quick response every time I had another panic over some trivial detail, with the same reassuring...
Review from Greg, 19-Sep-2008 |
|
they provided me with professional advise and took the hastle out of the iva proceedure
Review from ken r, 29-Sep-2008 |
|
Simply treating us with dignity and respect and making the whole experience bearable.
Review from T & M G, 20-Jan-2007 |
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