Review from MRS J W (1142 views)
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|Review of: Bridgestones|
|Review date: 08 December 2007|
|Insolvency Practitioner who handled case: Jonathan Guy Lord|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I AM A HOSPITAL WORKER LIVING IN THURROCK WITH NEARLY 18K OF DEBT, I AM NOT A HOME OWNER AND HAD NOYHING OF ANY VALUE.|
|My interaction with the company:|
|BRIDGESTONES CONTACTED ME VIA DEBT FREE ME THEY WERE VERY HELPFUL SENDING ME ALL THE RELEVENT FORMS FOR ME TO FILL IN AND A DETAILED BOOKLET ABOUT MY OPTIONS , A MR COOK ALSO WENT THROUGH ALL THE OPTIONS OPEN TO ME AND DISCUSSED THE BEST WAY FORWARD , HE WAS EXTREAMLY PATIENT EITH ME AS I ASKED MANY QUESTIONS OFTEN MORE THAN ONCE, HE CALLED KEEPING ME UPDATED ON PROGRESS AND WAS VERY REASURRING.|
|Why I gave the ratings I did:|
|I HAD NO PROBLEMS WITH BRIDGESTONES AFTER MY CASE WAS PASSED OVER TO THEM EVERY THING HAPPENED VERY SWIFTLY, THIS ALONE MAKING THINGS A LITTLE LESS STRESSFUL|
|One thing they did - which really impressed me:|
|THETR WASNT ONE THING THAT IMPRESSED ME , THEY LISTENED , CALLED WHEN THEY SAID THEY WOULD , AND MADE ME FEEL THAT EVERY THING WAS IN CAPABLE HANDS.NEVER ONCE DID I FEEL THAT THEY WERE JUDGING ME.|
|One thing they did - which I felt could be improved:|
|AT THIS STAGE I DO NOT FEEL ANY NEED TO HAVE ANYTHING IMPROVED .|
|I HAVE JUST ENTERED INTO AN IVA , BUT HAVE DEFINATELY LEARNT TO MANAGE MY MONEY BETTER , TO GET HELP IMMEDIATLY WHEN TROUBLE IS LOOMING.|
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Kept in constant contact with me and answered all questions i had to ask them. They are very reassur...
Review from Zoe, 31-Jan-2007
Customer service, second to none.
Review from Leanne, 22-Jul-2008
The one thing they did which stands out was to employ someone called Ruth Kearns who was so pro acti...
Review from ALAN, 18-Feb-2009
Difficult to say one thing, my circumstances were tricky and rather than saying "thats a problem", t...
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The length of time it took to prepare the documents and being sent to my creditors - 2 weeks!
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