Review from Noel (747 views)
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|Review of: IVA Advice Company|
|Review date: 12 October 2007|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 3 weeks|
|Weeks to IVA accepted/rejected after decision made: 3 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|We are a professional couple with £30k debt between us. Due to my partners career, bankruptcy just wasnt a career and Melanie fully understood this and suggested an IVA for myself whilst conitinuing to repay my partners debts.|
|My interaction with the company:|
|Initially I found the detail on a website, the rang me the following day to discuss the finer details. Once the paperwork had been gathered, a meeting was booked within 2 weeks and the IVA was accepted.|
|Why I gave the ratings I did:|
|I gave the ratings because they always came across as friendly but professional, even know the IVA has been accepted, I know they are at the end of the phone to answer any questions I may have.|
|One thing they did - which really impressed me:|
|The response in which they returned my enquiry. I was really down in the dumps and didnt know what to do to get myself out of debt. The fact that they rang the next day and discussed options was like a big black cloud lifting from my life.|
|One thing they did - which I felt could be improved:|
|I have no concerns over the service or advice.|
|Currently I am repaying £250 per month towards my IVA opposed to £900 which I was paying previously.|
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The communication was outstanding, I was continually updated and if I had a question they were alway...
Review from wiganwire, 31-Aug-2012
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Service and attitude was impeccable
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