Review from ivorliz (1360 views)
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| Review of: Debt Free Direct |
| Review date: 13 September 2007 |
| Insolvency Practitioner who handled case: Louise Stirling |
| I proceeded as far along as: Proposed IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 3 weeks |
| Weeks to IVA accepted/rejected after decision made: 5 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| My partner and I earn 55000 between us. We have sold our house and are waiting for this to complete, however no equity available in house. Unsecured loans of £75k approx |
| My interaction with the company: |
| I rang them late one evening having been told no to further consolidation loans - speaking for more than half an hour with them ptmy mind at ease and I came off the phone thinking there was a future after all. They were very friendly and helpful, without any personal views - total support |
| Why I gave the ratings I did: |
| Honesty and feeling of them understanding |
| One thing they did - which really impressed me: |
| Communication both by phone and letter - didnt matter who you spoke to they all could offer help and advice. |
| One thing they did - which I felt could be improved: |
| Other points |
| We have our creditors meeting on 17th September - everything is crossed for then - DFD have been good so far so lets hope! |
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Reviewer quotes
- Debt Free Direct
|
the way everything was esplained in plain language
Review from Sandra c, 30-Jul-2010 |
|
the staff at dfd are so helpfull, even thru out the last 3 yrs they are consitant with being helpful...
Review from anu, 26-Feb-2007 |
|
told the truth
Review from Pat, 29-Jun-2010 |
|
Claimed their fees
Review from Steven, 17-Jan-2013 |
|
Support in a non judgemetal way.
Review from Daffodil, 08-Nov-2010 |
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