Review from jimmyc (1254 views)
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|Review of: Payplan|
|Review date: 12 September 2007|
|Insolvency Practitioner who handled case: John Neil Harrison|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|Employed Civil Servant with £22,000 unsecured debt, was struggling to keep up with minimum payments and seemed to be borrowing to repay debts. I have no assets.|
|My interaction with the company:|
|I e-mailed Payplan after visiting their website and received a phone call from them within an hour or so. They arranged an appropriate time for them to contact me. They took all my details and went through different options that were open to me ie. DMP, IVA, BR.<br> <br> I decided to proceed with the IVA and and six weeks after I first contacted them, my creditors meeting was held and the IVA accepted. <br> <br> All along Payplan were very friendly and helpful. I found it easier to correspond via e-mail with Payplan and any time I had a query, I always recived a reply back within an hour or so. <br> <br> I would recommend Payplan to anyone in a similar situation and the bonus with them is that there are no upfront fees.|
|Why I gave the ratings I did:|
|I have rated them 10/10 because I honestly cannot think of any reason why not to. They have been brilliant all along and have put me at ease when I am normally stressed out.<br> <br> I have only marked 8/10 for the insolvency Practitioner because I have had no real contact with them yet.|
|One thing they did - which really impressed me:|
|I was really impressed by their speedy replies and any time they said they would call, they did, at the exact time they said they would.|
|One thing they did - which I felt could be improved:|
|I have now learnt the value of money and not to overspend and will be working within a budget from now on. IVA dividend is 44p in the £.|
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Spead of reply to emails is excellent, very helpful staff.
Review from mcobie, 08-Jan-2007
I was really impressed by their speedy replies and any time they said they would call, they did, at ...
Review from jimmyc, 12-Sep-2007
Immediate response to emails.
"the call" immediately after voting had ceased.
Review from no money eva, 04-Apr-2008
Review from greedfighter, 07-May-2011
we needed a payment break to get another car this was agreed with the minimum of fuss
Review from millsy, 02-Jun-2010
Search for IP/IVA Firm
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