Review from Taffie (557 views)

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Review of: McCambridge Duffy & Co
Review date: 25 September 2012
Insolvency Practitioner who handled case: Michael Peoples
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Myself and my husband ran a small business for six years, which was successful. We sold it a couple of years ago and I found alternative employment, but my husband didnt and hasnt yet. We received an amount of money - although not large - for the sale of the business which we used to pay off creditors as much as possible, but we still owed HMRC monies and have been endeavouring to pay their bill off. Although I am on a healthy salary all of my money was going on trying to clear this debt and run my home, which led to other debts. I was stressed and worried all the time and it was beginning to affect my sleep, which meant I was tired going to work! It was the same for my husband.
My interaction with the company:
I rang McCambridge Duffy and a lovely girl was extremely helpful and confident about my situation. She fully explained the workings of an IVA, which I hadnt previously heard of! She then referred me on to Mr Michael Peoples who contacted me that same day. Michael was non-judgemental, which really pleased me! He was helpful, professional and friendly and he knew his stuff! He helped us all the way through the process - nothing was too much trouble. We both met him personally. Everything was organised and the IVA was passed without hesitation. I would highly recommend McCambridge Duffy and most especially Michael.
Why I gave the ratings I did:
The company was professional, efficient and totally uptodate with legislation.
One thing they did - which really impressed me:
They did what they said they would do - they helped us and gave us the best possible advice.
One thing they did - which I felt could be improved:
Nothing! 
Other points
Ive learnt about IVAs! Ive learnt that I didnt need to suffer in silence, that there are ways people in debt can be helped. I now have a monthly amount of money I pay straight to McCambridge Duffy and they pay certain amounts to my creditors! Perfect! I no longer have nasty letters coming through my door! There has been approximately £30k written off my debt.

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Reviewer quotes

  • McCambridge Duffy & Co
They listened and never judged you
Review from Steve, 21-Jan-2010
The smoothness of the whole process a lot less painful than I was expecting thanks to the advice giv...
Review from Terry, 26-May-2010
made me feel at ease and that they could help and would help and wanted to help me right from the st...
Review from sharon henderson, 14-Jun-2011
I felt as if Rosie Shortt was absolutely outstanding in her work and hard and determined work that s...
Review from Jacqui Hassall, 23-Feb-2010
sean doran did most of the spade work and talked me through it ery helpfull and put me at ease and i...
Review from martin0900, 10-Mar-2012

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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