Review from wiganwire (207 views)
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|Review of: IVA Advice Company|
|Review date: 31 August 2012|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 7 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|Sales Director living in Wigan. Â£70k of debt and no equity in property so I needed to take charge of my debts and begin to manage them.|
|My interaction with the company:|
|The interaction with the team was superb. Kelly and Marc spent hours supporting my application and Melanie explained everything in great detail. Having had an IVA Application fail 2 years ago it was really refreshing to find Melanie and her team remembered my case and were supportive of me applying again.|
|Why I gave the ratings I did:|
|I rated them 10 out of 10 because the service was outstanding, they were extremely understanding and worked with me to get the best solution for my situation.|
|One thing they did - which really impressed me:|
|The communication was outstanding, I was continually updated and if I had a question they were always happy to answer it without me having to leave messages.|
|One thing they did - which I felt could be improved:|
|My IVA is now Â£495 a month over 72 months with possible extension for equity release.<br> <br> What I learnt is when you need help dont be scared, people are there that wont judge and can really help.|
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Melanie called me to offer further advice, knowing that there was no longer any business opportunity...
Review from KW, 24-Jun-2008
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