Review from SaneJane (683 views)

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Review of: Philip Gill & Co
Review date: 31 August 2007
Insolvency Practitioner who handled case: Melanie Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 3 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 5 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 7 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a self-employed weight loss counsellor living in East Anglia. Due to my revenue for the first two years being zero, in order to keep my business going I had aquired nearly 79k in unsecured debts and had a property with 30k equity.
My interaction with the company:
I was referred to Philip Gill by Thomas Charles Ltd after an initial consultation with them. Melanie Giles contacted me and arranged a meeting where we went over the various options. I found her to be very knowledgeable, friendly and non-judgemental. I was relieved to discover that I qualified for an IVA and decided upon a final IVA whereby my creditors were offered all the proceeds of sale from my property as a final settlement. After some small changes, the IVA was accepted at the adjourned meeting of creditors. I found all the staff I dealt with at Philip Gill to be friendly, helpful and very knowledgeable.
Why I gave the ratings I did:
I rated them 10 out of 10 because they provided excellent advice, were professional and non-judgemental and came up with a solution which has meant that I can continue to run my business - something that was really important to me.
One thing they did - which really impressed me:
At the meeting with Melanie Giles, she really listened to what I had to say and took on board the reasons I had taken on the debts. She went over all the options very thoroughly and was available over the phone and by email in the following stressful weeks.
One thing they did - which I felt could be improved:
It would have been a bit less stressful if the time to prepare the case could have been shorter - but I think this was unavoidable. 
Other points
I am moving to smaller, rented accommodation which is cheaper than my former mortgage payments. I can still run my business which should provide enough income to live on now that I dont have any debts to pay. I wish that I had taken professional advice sooner - I didnt because I was very embarrassed about the circumstances in which I found myself. The dividend on my IVA was 27.5p in the pound. I wrote off £57,202.

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Reviewer quotes

  • Philip Gill & Co
Excellent communication and the ability to contact Melanie almost all hours of the day!
Review from Kate Mayo, 08-Oct-2007
no call centres....phone answered asap
Review from eu1953, 11-Nov-2008
They were incredibly efficient and always replied in a very speedy manner.
Review from Patrick, 25-Mar-2009
Entering into an IVA is a daunting experience for the average man in the street. They way Melanie Gi...
Review from Jukesy, 23-Aug-2007
Expertise of all members of team
Review from Julio, 28-Jan-2009

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