Review from LS&PE_2 (270 views)

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Review of: Harrington Brooks
Review date: 16 July 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
My husband and I have 4 children, living in Woking and had 22k of debt.
My interaction with the company:
We contacted them, they listened to our situation and recommended an IVA. We found them to be helpful and friendly.
Why I gave the ratings I did:
We rated them 10 out of 10 because they were good, understanding and explained everthing to us.
One thing they did - which really impressed me:
We were impressed with the collection of the paperwork, we had very little to do, they took the information from us, sorted this out and when we were ready send a courier out to collect all our paperwork.
One thing they did - which I felt could be improved:
nothing 
Other points
We have learnt not to get into debt again and explain to our children why debt is bad. We had 22k of debt and will be paying back 16 pence in the pound.

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Reviewer quotes

  • Harrington Brooks
Efficiency from start to finish.
Review from SR_1, 03-Jul-2012
Good customer service
Review from beckie, 14-Jun-2012
Harrington Brooks gave me a mobile number to use, if i had any problems or queries. No matter what t...
Review from Mrs CLB, 31-Oct-2012
The speed of the whole thing was very impressive. Cannot fault it
Review from Abc, 15-Jun-2012
sorted a problem with baliffs
Review from Andy, 26-Apr-2012

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

See all 1452 comments

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