Review from Robert (328 views)

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Review of: IVA Advice Company
Review date: 12 July 2012
Insolvency Practitioner who handled case: Susan Clay
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 6 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Admin worker with 55k debt and property wih no equity
My interaction with the company:
I rang for advice after realising that my DMP was going nowhere and wantd a sensible solution to my debt problems with an end in sight.
Why I gave the ratings I did:
I felt that I could put my faith in their expertise and I could contact them at any time and received prompt responses. My IVA has worked out as well as I could have hoped.
One thing they did - which really impressed me:
Respond very quickly to e-mails and telephone calls. I also was impressed that bankruptcy was discussed as an option even as I was entering the IVA so all options were available to me.
One thing they did - which I felt could be improved:
I wasnt advised to stop my DMP payments immediately when I applied for the IVA so could have put a little money by for emergencies. 
Other points
I have just had my IVA proposal accepted and am paying 16p in the pound which may hopefully increase with work prospects and my wife working. I have written off around £40,000

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Reviewer quotes

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How they presented my wifes travelling expenses so that it did not affect the Mobility Allowance tha...
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It was how quick it all took and how easty it was for me to get this all sorted once and for all.
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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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