Review from Miss JL (488 views)

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Review of: Harrington Brooks
Review date: 10 July 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am unemployed, living in Birmingham. I have 30k of debt
My interaction with the company:
Why I gave the ratings I did:
10. Harrington Brooks kept me well informed with what was going on. Everything was straight forward.
One thing they did - which really impressed me:
Keeping me updated at every stage was the best thing.
One thing they did - which I felt could be improved:
I had to wait a day for a call back once, but that was only once. 
Other points
Never to taken on so much debt.

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Reviewer quotes

  • Harrington Brooks
just their knoweldge!!
Review from vic, 12-Oct-2011
They were none judemental and we felt comfortable discussing our problems.
Review from Mr MW1 and Mrs CW1, 19-Jun-2012
They were really quick at answering queries and getting our proposals to us.
Review from Mr & Mrs K 817565, 04-Apr-2012
Sending a courrier to ensure the IVA proposal was handled quickly.
Review from SWB, 25-Nov-2011
The way they talk to you is great. You never feel embarassed to talk about your debt.Any problemS yo...
Review from Miss AW, 23-Feb-2012

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Last 10 Reviews

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

See all 1457 comments

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