Review from anne (440 views)
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|Review of: debt free direct|
|Review date: 03 July 2012|
|Insolvency Practitioner who handled case: john fisher|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||6 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||8 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||6 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|we are a copule in west yorkshire with 2 daughters,,we entered in to an iva 5 years ago ,,we paid 265 a month to clear our debts on the understanding we would be debt free in that time ,,we have never missed a payment and have come to the end ,,however!!!! we now have to get a loan for 15.000 which is going to take another 10 years to pay off!!!!!! they said this was in the small print,,,we believed the last payment WOULD have been the last ,,,they are now wanting equity from the house and arranging another loan for us with interest which is going to take another 5 years to pay off,,,i thought the whole idea was to be debt free but thats not the case ,,,so anyone entering into one of these BEWARE,,,or you will be paying forever,,,|
|My interaction with the company:|
|good communication on the phone nice and friendly,|
|Why I gave the ratings I did:|
|i rated them 6 out of ten beause i feel we are back at the beggining again,,it wasnt mentioned at the beggining of the agreement about the loan and the time it would take to pay it off,,,gutted is not the word,,,|
|One thing they did - which really impressed me:|
|nice people to talk to|
|One thing they did - which I felt could be improved:|
|tell you about the small print before you entered into the agreement|
|we wrote off what we thoght was all our debts,,but that was not the case|
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- debt free direct
they made me feel like i was the only one in this stiation and put all my worries to rest
Review from martin , 23-Aug-2010
nice people to talk to
Review from anne, 03-Jul-2012
Nothing really impressed me maybe the neat folder the documents came in.
Review from Jurgen, 26-Nov-2007
Helpful on-the-spot advice and seemed to have very good knowledge.
Review from Steve, 23-Jun-2010
Having someone come to my home to get all the paper work they need, not having to put it all in the ...
Review from Ms H Elliott, 27-Jun-2010
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