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Review of: Harrington Brooks
Review date: 26 June 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a single parent living in Wellington and had 15.5k of debt.
My interaction with the company:
I have been with them a while now in a Debt Management programme, when they contacted me about the option of looking into an IVA. I found them to be very efficent.
Why I gave the ratings I did:
I rated them 10 out of 10 because i found them to be fantastic.
One thing they did - which really impressed me:
I was impressed with the efficiency and how fast and easy the process ran.
One thing they did - which I felt could be improved:
no 
Other points
I have learnt to be a little more vigilant with credit and not to get into debt again, I had 15.5k of debt and will be paying back 23 pence in the pound

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Reviewer quotes

  • Harrington Brooks
They were always there for me, whatever the problem, they were always on the other end of the phone.
Review from Mr J, 13-Feb-2012
They broke everything down and explained at every stage what was happening and what i could expect.
Review from ben, 06-Dec-2011
Quick responses to queries, helpful answers.
Review from Mr & Mrs H - , 29-Feb-2012
I was impressed with how quickly they sorted my arrangement out.
Review from Simee, 03-Jul-2012
Everything explained in detail
Review from Whitey, 12-Apr-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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