Review from L & E A (312 views)

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Review of: Harrington Brooks
Review date: 11 May 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
My husband and I had, 34k of debt
My interaction with the company:
We found them to be helpful and friendly, they listened to our situation for over an hour and helped us decide the best option.
Why I gave the ratings I did:
I rated them 10 out of 10 as they were friendly easy to contact.
One thing they did - which really impressed me:
How helpful they were.
One thing they did - which I felt could be improved:
it is confusing going through the IVA, i would prefer to speak to one person, unfortunately as the IVA progresses we speak to different people at different stages. It would be better if it was just the same person. 
Other points
I have learnt not to get into debt again, we had 34k of debt and will be paying back 24 pence in the pound.

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Reviewer quotes

  • Harrington Brooks
they gave me a ref number and telephone number for me to give to creditors to stop them keep ringing...
Review from alan reed, 22-Oct-2011
I was impressed with the speed of how they got the ball rolling and how fast the meeting came around...
Review from Andrew, 09-Jan-2013
I was impressed with how helpful they were.
Review from Robert_1, 09-Jul-2012
they have kept in contact and kept me informed of what has been happening with my arrangement.
Review from Special K, 12-Jun-2012
They didnt try to get me to stay in my Debt Management Plan because I had other options, this made m...
Review from Mr L -, 23-Feb-2012

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