Review from Gemini08 (273 views)
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|Review of: ClearDebt|
|Review date: 04 May 2012|
|Insolvency Practitioner who handled case: David Emanuel Merton Mond|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||7 out of 10|
|Overall Insolvency Practitioner Rating:||7 out of 10|
|I am a Health & Safety Training Manager in Nottingham and i had an overall debt of approximamtley Â£60K and a property with negative equity.|
|My interaction with the company:|
|I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful.|
|Why I gave the ratings I did:|
|Since my IVA was moved from Innvocas to Clear Debt i have had alot better customer service from Clear Debt and Vicki Barnett has been very helpful and explained a few issues i had understanding how the IVA works, she was very understanding to my sitiuation and made me feel comfortable i would recommend Clear Debt to anyone who needs help.|
|One thing they did - which really impressed me:|
|Vicki Barnett has been one of the most helpful people to work with and has fantastic customer service and rapport skills. Lovely lady.|
|One thing they did - which I felt could be improved:|
|At this point they dont need to improve on anything they seem to be giving a First Class Service so far.|
|My dividend of Â£0.36p in the Â£ over the course of the arrangement.|
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