Review from Az (275 views)
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|Review of: IVA Advice Company|
|Review date: 26 April 2012|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 5 weeks|
|Weeks to IVA accepted/rejected after decision made: 2 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|i am a working mum with 3kids me an my husband totalled up a debt of 54k and a property equity of 0 as i have a mortgage.|
|My interaction with the company:|
|when i rang them they were very helpful they made an appointment with me to discuss my situation at a convenient time for me to adjust around my kids|
|Why I gave the ratings I did:|
|i ave the company a 10 as the service i received was excellent i was always comfortable with them discussing anything any problems i had they would be just a phone call away. You hear these horror stories about thiese companies ripping you off but with them even though i did not know them i could trust them from the way they spoke they knew what they were doing all the way|
|One thing they did - which really impressed me:|
|i didnt had to mail all my neccessary documents. They were happy to receive the documents by email. it made my life alot easier|
|One thing they did - which I felt could be improved:|
|the only small minor thing is that the day before the creditors meeting they should have just confirmed that everything is in place for the meeting or on the day just about 10mins before the creditors meeting but its a minor issue cos i called them an told me not to worry everything is ok and going perfectly|
|I did a full and final settlement of 15k i roughly written written off 41k. I have learnt not to ever take out a credit card or loan only use the money that i have in my bank as it brought alot of strain in my marriage|
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- IVA Advice Company
speed of calls and letters to home.
Review from adele roberts, 24-Jun-2011
They where very committed from the start which gave me great confidence.
Review from S Rouse, 22-Oct-2010
Listened and ensured I was happy with everything.
Review from Very Relieved, 31-Mar-2008
I was amazed to receive phone calls from Melanie herself well into the evening as she worked late on...
Review from timepiece, 21-Sep-2007
THEY REALLY IMPRESSED US WITH THE SPEED OF GETTING ALL THE PAPER WORK TO US
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