Review from Huff (340 views)
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|Review of: IVA Advice Company|
|Review date: 17 April 2012|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 5 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 8 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am a single parent living in Essex, I have 33K of debt a no assets. I had been on a DMP for 7 years and with the help of my advisor decided an IVA would be better for me - I could add in some newer debts and I would have an end date in sight.|
|My interaction with the company:|
|I posted on the IVA advice forum and got some really helpful advice from the other members, then I decided to contact 2 companies, the other being Payplan.|
|Why I gave the ratings I did:|
|Everyone at the company treated me as an individual rather than a number - emails and phone calls were always returned promptly.|
|One thing they did - which really impressed me:|
|I think their whole service was great!|
|One thing they did - which I felt could be improved:|
|I had a particular creditor who was hassling me with a warrant for bailiff via the local court. I was very worried that the bailiffs were going to come. One of my advisors tried to contact the creditor and ask them to cancel the warrant but they wouldnt agree - she kept telling me not to worry but in the end I applied to the court myself and paid Â£40 to have the warrant suspended and then I wrote to the court advising them of the date of my creditors meeting. I wish the IVA advice company had advised me to either carry paying that particular creditor or told me I could apply to suspend the order myself - I was quite frightened about the bailiffs because I live on my own and I thought they were going to come in and take my stuff.|
|My IVA has only just been approved (yesterday) but I think the creditors have accepted 22p per pound. I feel I have made an effort to pay back some of what I owe - rather than go bankrupt but also I know I only have 59 more payments to make, it gives me hope.|
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