Review from Andrea (284 views)

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Review of: ClearDebt
Review date: 15 April 2012
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 8 out of 10
 
My circumstances:
We had approximately 43k of debt and were struggling to live on our left over income.
My interaction with the company:
Cleardebt suggested an IVA after looking at all of our options, and we havent looked back since!
Why I gave the ratings I did:
I rated 10 out of 10 because we felt really supported during the whole process!
One thing they did - which really impressed me:
Understood our situation!
One thing they did - which I felt could be improved:
Took a while from proposal to acceptance! 
Other points
We are now paying £230 for the next 6 years which will get us out of debt much quicker and is more than manageable!

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Reviewer quotes

  • ClearDebt
Communication with ClearDebt was fab, they always reply to email very promptly, all documents that n...
Review from sturty999, 09-Jul-2009
they contacted me on a regular basis, keeping me informed on the progress from start to finish
Review from Arms, 23-Jun-2010
Speed of response.
Review from JoanJ, 16-Nov-2010
The fast response and explaining things in simple terms to me
Review from Lardner, 08-Jun-2012
helpful recently when a member of family was in hospital & i missed a couple of payments, helped me ...
Review from homeless doggie, 08-Sep-2008

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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