Review from RayBrb (280 views)

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Review of: Debt Lifeboat
Review date: 25 March 2012
Insolvency Practitioner who handled case: philip Allen
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 6 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
Was self employed,last minute withdrawal of contract caused business to failwith heavy debts heavy debts and empty order book, found myself 77,500 in debt unable to trade as that meant payment protection would be withdrawn
My interaction with the company:
When you are up to your backside in Crocodiles it is difficult to concentrate on draining the swamp, Debt Lifeboat kept the creditors off my back until the hearing giving me time to reorganise my life, gave me a definite start date, end date and monthly target i could aford, fairly reviwed annualy
Why I gave the ratings I did:
I rated them 9 out of 10 simply because, though every month was a struggle they were fair to me and my creditors and in moments of crises such as when the car expired, they were helpful and reasonable keeping me on track but giving me leeway to deal with the crises
One thing they did - which really impressed me:
iRefer to the car crises already mentioned above
One thing they did - which I felt could be improved:
In mid course they tried to change to direct debit which for a self employed person with no capital or credit is dangerous waters, though to be fair they did not pressure me when i did not respond to it 
Other points
I am now discharged having paid a dividend of 24.75p in the pound and having some £58,300 written off, I owe nobody anything and have established a smaller more comfortable business with my eggs scattered across many smaller baskets and no credit

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Reviewer quotes

  • Debt Lifeboat
The speed in which the IVA was actually set up and how they have the power to stop creditors from co...
Review from MLT, 20-Jun-2011
Giving us support through whole 6 years and reminding us that there is light at the end of the tunne...
Review from Al, 29-Apr-2012
Difficult to point to one thing exactly as the service was excellent. I would certainly recommend th...
Review from D Wheeler, 14-Nov-2011
No upfront fees - which at the time I would not have been able to pay.
Review from Steve - Walsall, 29-Jun-2010
I needed to get some repairs done for my car so gave them a quick call. I was excused payment for on...
Review from Mdoggett, 24-Mar-2011

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  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
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