Review from Mr A (262 views)
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|Review of: Debt Lifeboat|
|Review date: 10 March 2012|
|Insolvency Practitioner who handled case: Phillip Allen|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 7 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 2 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||8 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||8 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|With debts spiralling out of control I was unable to cover the monthly interest repayments on loans and credit card debts totalling over Ã‚Â£60,000.<br> <br> My creditors were obstructive and did not want to listen to my problems. They were not interested in coming to an agreement over a repayment plan until they were contacted by Debt Lifeboat following my referral by the Citizens Advice Bureau.<br> <br> DLBs management of my subsequent IVA has relieved the daily burden of debt through a realistic repayment plan.<br> <br> I am now debt free and able to get on with my life.|
|My interaction with the company:|
|Contacted company on advise of Citizens Advice Bureau.<br> Interactions with Debt Lifeboat throughout the five years of my IVA were both professional and understanding.|
|Why I gave the ratings I did:|
|Good customer service, prompt answers to all my communications.|
|One thing they did - which really impressed me:|
|Whenever I rang I was able to speak to someone to at least leave a message for them to which they responded the same day.|
|One thing they did - which I felt could be improved:|
|None - provided a good all round service.|
|I am now clear of debt and looking at the rest of my life with a lesson learned. <br> I had unsecured debts totalling Ã‚Â£63,000 and through my IVA dividends of 48.78 pence in the pound were paid, totalling nearly Ã‚Â£31,000.<br> <br> Therefore over Ã‚Â£32,000 worth of debts were written-off.|
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