Review from jen (509 views)
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|Review of: Debt Free Direct|
|Review date: 26 February 2012|
|Insolvency Practitioner who handled case: John Peter Fisher|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 14 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 8 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||4 out of 10|
|Their customer service:||3 out of 10|
|Their speed of response:||3 out of 10|
|Overall Company Rating:||2 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||3 out of 10|
|Overall Insolvency Practitioner Rating:||3 out of 10|
|i am a married mother of 3 children with 45k of debt & 20k of equity but they have had 60mths of money & now that we cant remortgage our property they have moved the goal posts ! another 12 mths god i hate it i feel worse now than i did when we started ! i wouldnt be in this situation if my ppi had paid out when i got ill ! now they are paying out but i dont see any off it my creditors do & my iva company see it as well !|
|My interaction with the company:|
|they were helpful at the start but now it just seems like greed ! lets get as much as we can !|
|Why I gave the ratings I did:|
|i low rated them as everything they said at the start seemed incorrect & they are not helping much now !|
|One thing they did - which really impressed me:|
|the help with lowering bills|
|One thing they did - which I felt could be improved:|
|my dividend was 67p now they have moved the goal posts they will get 74p ! not much written off as 3 companies still havent claimed|
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- Debt Free Direct
Helped me save more money on Gas and Electricity which I get to keep.
Review from Nick, 27-Jul-2010
How freindly they were and how they put you at ease.
Review from wolfman606, 25-Jun-2010
Turned any changes round very quickly. Quick response to questions we had.
Review from Matalot , 22-Feb-2007
They were always on the other end of the phone with honest, realistic answers.
Review from Rachel, 19-May-2009
Every time we rang them contact was easy and we were not talking to a computure
Review from Frederick and Joyce Smith, 30-Jun-2010
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