Review from harriet pelissier (235 views)
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| Review of: Vincent Bond |
| Review date: 26 July 2011 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 3 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 8 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 9 out of 10 |
| Overall Insolvency Practitioner Rating: | 9 out of 10 |
| My circumstances: |
| I am diabled and retired and had considerable debts which needed sorting out - Vincent Bond were sensitive and human - really not as frightenting as I had imagined. They were very approachable and the IVA was easily resolved. |
| My interaction with the company: |
| Very easily resolved, all went smoothly and they were sensible without too much jargon - professional but human beings too! |
| Why I gave the ratings I did: |
| I rated them highly as they were helpful,non-judgemental, practical and very approachable - also quick. |
| One thing they did - which really impressed me: |
| alwys returned my emails and calls within minutes - good communicators |
| One thing they did - which I felt could be improved: |
| I have no complaints |
| Other points |
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Reviewer quotes
- Vincent Bond
|
I was very nervous and embarrased to talk about my debts but Indra made me feel so at ease with her ...
Review from Ann, 29-Jul-2012 |
|
I felt the customer service was fantastic. Vincent Bond ensured I received the information, was happ...
Review from Gavin Maynard, 28-Sep-2011 |
|
Help me cut my spending.
Review from Darren, 25-Jan-2011 |
|
Quick response & caring attitude
Review from Ajoke, 08-Aug-2011 |
|
Listened and provided advice without the feeling that I was been judged.
Review from GM, 22-Feb-2012 |
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