Review from Mrs J B (381 views)

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Review of: Harrington Brooks
Review date: 16 February 2012
Insolvency Practitioner who handled case: David Rankin
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 15 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 3 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am unable to work and live in Duckinfield and had debts of 20k
My interaction with the company:
I was in a Debt Management plan and an IVA was mentioned as a better solution, following the discussions, i considered all options and chose an IVA, i received my paperwork within a week and signed and returned them. An IVA was accepted 3 weeks later.
Why I gave the ratings I did:
I gave my scores because i found them helpful and i felt they took my worries away.
One thing they did - which really impressed me:
Good customer services skills and knowledge
One thing they did - which I felt could be improved:
none 
Other points
I have learned not to obtain credit again.<br> I did an IVA, the dividend was 28.5p/£ and will have 11k written off.

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Reviewer quotes

  • Harrington Brooks
Kept me informed
Review from Alan, 16-Feb-2012
We are impressed on how simple and easy the process was.
Review from Mrs A&S_Fa, 15-Jun-2012
SPEED OF OF THE PROCESS
Review from D lancs, 15-Mar-2012
They treated me with respect and made me feel at ease.
Review from Mr M, 22-Feb-2012
They were knowledgable and were quick and efficient
Review from Mr & Mrs K IVA ref 757063, 07-Mar-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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