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Review of: Tudor Kirk Insolvency
Review date: 27 January 2012
Insolvency Practitioner who handled case: James Kaye
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 3 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 9 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a homeless officer living with my wife in County Durham. We are renting with 29k of debt.
My interaction with the company:
Why I gave the ratings I did:
The first point of contact was excellent. Kerry Crowley was very sympathetic to our situation and the advice we received was great and helped settle us and make our decision.
One thing they did - which really impressed me:
The friendliness of the staff and the lack of involvement we had during the process. We felt like the worry was taken out our hands and dealt with for us.
One thing they did - which I felt could be improved:
There was some mistakes on the proposal when it was originally sent out to us but thats it.  
Other points
We are now in our IVA paying £200 per month and writing off over £17,000 of our debts.

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Reviewer quotes

  • Tudor Kirk Insolvency
The outcome of our IVA being approved.
Review from I&NAust, 10-Sep-2012
Good customer service.
Review from DSJ, 29-Feb-2012
Speed of service
Review from MuhaJ, 03-Apr-2012
Personal/service.
Review from ADB, 07-Mar-2012
My Drafting Manager Paul Gandy.
Review from SC & SC, 03-Apr-2012

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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