Review from Jay (5276 views)

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Winner : Gold Review
Review of: Debt Lifeboat
Review date: 11 January 2012
Insolvency Practitioner who handled case: Phillip Allen
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I was moving from being employed to self employed and had debts of almost£54k. <br> I was very anxious and depressed about how I had got into the situation - I really didnt want to be bankrupt - I wanted to pay back as much as possible but there was just no way I could afford to. The IVA resulted in £36,800 of this debt being written off, which really was a life saver.
My interaction with the company:
Throughout the period of my IVA my situation was changing and when I had a problem I just called them and they were extremely helpful and reassuring.
Why I gave the ratings I did:
I could not fault them on the service they provided and so feel top marks is the only fair result! I really could strongly recommend them.
One thing they did - which really impressed me:
They would kindly remind me with a phone call or email, if I had overlooked something - I am terrible with paperwork and they never complained if they had to send me replacement documents.
One thing they did - which I felt could be improved:
There service was faultless 
Other points
I am now clear of debt and the whole exercise has made me realise that with the right planning and help, a debt free (Credit-free) existence is not only achievable, but a great feeling. I cannot express the relief I now feel and would stress anyone in financial difficulties to contact Debt Lifeboat NOW

Community Comments of this review

Quality? Genuine? Date
5 out of 5 5 out of 5 29 February 2012
Comment: practical and helpful advice
 

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Reviewer quotes

  • Debt Lifeboat
They explained every detail of my IVA and made me understand every detail thoroughly and gave me all...
Review from Free RB, 21-Nov-2010
The HMRC made a claim on an overpayment of Tax Credits. They wouldnt accept a repayment plan and aft...
Review from All Done at Last, 01-Nov-2011
Speed of response to questions and help with creditors
Review from Mark, 13-Aug-2009
The speed in which the IVA was actually set up and how they have the power to stop creditors from co...
Review from MLT, 20-Jun-2011
Returned calls on same day
Review from danny-afcl, 04-Apr-2011

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