Review from Chris (388 views)
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| Review of: Harrington Brooks |
| Review date: 29 November 2011 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 2 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 9 out of 10 |
| Overall Insolvency Practitioner Rating: | 9 out of 10 |
| My circumstances: |
| I am a senior citizen with just basic pension. Spending got out of hand and I needed professional advice |
| My interaction with the company: |
| I was in a debt management arrangement but it was then suggested that I apply for IVA which I did |
| Why I gave the ratings I did: |
| I was very worried about my situation but all the people I spoke to were so helpful and put my mind at rest over my problem I was happy to put my case in their hands |
| One thing they did - which really impressed me: |
| Explained fully about an IVA so that I was fully aware of the workings of one |
| One thing they did - which I felt could be improved: |
| Other points |
| Writing off approx four thousand pounds |
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Reviewer quotes
- Harrington Brooks
|
They are very sympathetic. Never judged me through the whole process.
Review from Mr S, 24-Sep-2012 |
|
That they are not judgemental and have been very quick
Review from H&C_S*5, 21-Nov-2012 |
|
Kept me informed
Review from Alan, 16-Feb-2012 |
|
there customer service was good, felt hyou could aproach them anytime, without problems
Review from Mr C, 15-Feb-2012 |
|
Their knowlegde and being friendly
Review from Mr PH, 16-Apr-2012 |
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