Review from barbara percyf (420 views)
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| Review of: ClearDebt |
| Review date: 04 October 2011 |
| Insolvency Practitioner who handled case: David Mond |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 7 days |
| Weeks to IVA proposal after decision made: 6 weeks |
| Weeks to IVA accepted/rejected after decision made: 4 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 7 out of 10 |
| Their customer service: | 5 out of 10 |
| Their speed of response: | 6 out of 10 |
| Overall Company Rating: | 6 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 6 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| i am a retired medical secretary with debt of 20k |
| My interaction with the company: |
| inital response was very good but as I have now rtired have had to contact them again for a review and the wait has been unaccepable |
| Why I gave the ratings I did: |
| customer service not rated high as response when I contacted them has not been goo. The situation has improved recently as someone else has taken over the case |
| One thing they did - which really impressed me: |
| latterly response to my worries have been addressed quickly |
| One thing they did - which I felt could be improved: |
| staff left and papers put on file and not followed up until i ran g them |
| Other points |
| on going iva with reduced amount creditors are being approached again to review situation |
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Reviewer quotes
- ClearDebt
|
Dealt with a gentleman called Adam. Was excellent throughout
Review from Helen, 12-Jul-2010 |
|
Sorted my debts out
Review from Mickey Mouse, 11-Nov-2010 |
|
Personal service and the fact they were so calm and reassuring with me.
Review from nerak001, 01-Mar-2011 |
|
The speed at which everything was done
Review from Dai0086, 30-Jun-2011 |
|
The speed Cleardebt got back to me and processed my IVA.
Review from England_D, 09-May-2011 |
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