Review from Claire (312 views)

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Review of: Varden Nuttall
Review date: 04 October 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 7 out of 10
Their customer service: 8 out of 10
Their speed of response: 7 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 7 out of 10
 
My circumstances:
My husband already had an IVA arranged by Varden Nuttall. An unexpected tax bill meant I could no longer cover payments on our debts so I entered into one too.
My interaction with the company:
I already knew all the info about IVAs because of my husbands situation so I quickly progressed to the IVA proposal stage.
Why I gave the ratings I did:
I gave them 7 out of 10 because they were a good firm and worked quickly to solve my problem.
One thing they did - which really impressed me:
Speed of service.
One thing they did - which I felt could be improved:
 
Other points
My IVA has been accepted and Ive started to make payments.

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Reviewer quotes

  • Varden Nuttall
Alowed me to pay by debit card over the phone so I could cheak the right amount was in my account be...
Review from IVA ref: 12143 , 24-Jan-2011
They kept us constantly informed throughout the process
Review from TJ123, 14-Apr-2011
regular updates and speaking in plain english so i could understand what was going on.
Review from t gelston, 17-Apr-2011
how quickly they got my through to my creditors
Review from Dee1, 29-Jun-2011
When I had to take semi-retirement and my income dropped dramatically they re-negotiated my payments...
Review from PJM, 18-Feb-2011

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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