Review from 12163 (454 views)
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| Review of: Varden Nuttall |
| Review date: 13 August 2011 |
| Insolvency Practitioner who handled case: Philip A Nuttall |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 1 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 2 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 8 out of 10 |
| Overall Company Rating: | 8 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 8 out of 10 |
| Overall Insolvency Practitioner Rating: | 9 out of 10 |
| My circumstances: |
| We are a married couple with 2 children living in Nottingham with a total dept of 56k dept due to loans and credit cards |
| My interaction with the company: |
| I was browsing the internet for Dept solutions due to sleepless nights. Found Varden Nuttall and entered my details and was contacted by phone the next day.Then after the creditors meeting we were accepted and the whole process was quite straight forwards and there customer service was fantastic making us reaslise that we were not alone. |
| Why I gave the ratings I did: |
| I rated 9 out of 10 because everytime they contacted us they were very friendly and always had time to discuss any issues we had. |
| One thing they did - which really impressed me: |
| The speed that it all got proccessed and just the general customer service when they contacted us... |
| One thing they did - which I felt could be improved: |
| N/A |
| Other points |
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Reviewer quotes
- Varden Nuttall
|
it is great to have a monthly call from them keeping in contact with us.
Review from Clair Burns, 27-Sep-2010 |
|
they explained in plain english what was going on and what would happen
Review from dfer, 25-Aug-2010 |
|
discression
Review from KR Thomas, 22-Aug-2010 |
|
keeping in touch and communicating to a very high standard.
Review from John and Amanda Knox, 21-Mar-2011 |
|
Offered telehone support - received a monthly phone call to check I was ok.
Review from 11129, 01-Jan-2011 |
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