IVA.com: IVA Review: Simon127 on Debtmatters (5098 views)

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Review from Simon127 (5098 views):

Review of: Debtmatters

IVA Company: Debtmatters

Insolvency Practitioner who handled case: Mark Prideaux

I proceeded as far along as: Failed IVA

The solution I opted for in the end: Debt Management Plan

Speed of response

No of days to make a decision after I spoke to IVA company: 2 days

Weeks to IVA proposal after decision made: 2 weeks

Weeks to IVA accepted/rejected after decision made: 6 weeks


IVA Company Ratings
Their debt solutions expertise:	6 out of 10
Their customer service:	7 out of 10
Their speed of response:	7 out of 10
Overall Company Rating:	6 out of 10

Insolvency Practitioner Ratings
The quality of IVA proposal:	6 out of 10
Overall Insolvency Practitioner Rating:	5 out of 10

My circumstances:

had 55k of debt with no equity .. had £600 disposable income available per month available to creditors

My interaction with the company:

telephone advice - very quick response
postal - always sent documents first class and never had to wait long

Why I gave the ratings I did:

never talked to the actual IP .. the proposal was drafted by office staff .. despite advising debtmatters several times of my cicumstances and account balances - there was several mistakes in the final IVA proposal

One thing they did - which really impressed me:

telephone support

One thing they did - which I felt could be improved:

attention to detail - it seems they are only interested in the number of people they can attract

Other points

now setting up a DMP via CCCS who have been very helpful .. the IVA proposal failed with a 43p in the £ offer which 2 creditors rejected (AMEX and EGG)

Community Ratings of this review:

Quality?	Genuine?	Date
5 out of 5	3 out of 5	08 February 2010
Quality?	Genuine?	Date
4 out of 5	4 out of 5	12 June 2007
Comment: I have been with CCCS in the past. The expect you to live on nothing. I couldnt live on 35 a week like they expected. In the end I used inherritance to get me out of debt

Quality?	Genuine?	Date
4 out of 5	4 out of 5	30 May 2007
Quality?	Genuine?	Date
3 out of 5	4 out of 5	25 March 2007
Quality?	Genuine?	Date
4 out of 5	4 out of 5	21 February 2007
Quality?	Genuine?	Date
4 out of 5	3 out of 5	19 January 2007
Comment: DMP doesn't necessarily freeze interest and it seems a large amount of debt for a DMP. CCCS are funded by creditors and i found once that the guy who did phone interview very curt and did not take into consideration my personal circumstances at all was very rigid with views and had set figures for living expenses that were not good enough or workable.

Quality?	Genuine?	Date
4 out of 5	3 out of 5	15 January 2007
Quality?	Genuine?	Date
5 out of 5	5 out of 5	10 January 2007
Quality?	Genuine?	Date
4 out of 5	5 out of 5	09 January 2007
Quality?	Genuine?	Date
4 out of 5	4 out of 5	08 January 2007
Quality?	Genuine?	Date
5 out of 5	5 out of 5	07 January 2007

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