Review from Simon127 (13066 views)
| < Prev | > Next |
| Review of: Debtmatters |
| Review date: 06 January 2007 |
| Insolvency Practitioner who handled case: Mark Prideaux |
| I proceeded as far along as: Failed IVA |
| The solution I opted for in the end: Debt Management Plan |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 6 out of 10 |
| Their customer service: | 7 out of 10 |
| Their speed of response: | 7 out of 10 |
| Overall Company Rating: | 6 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 6 out of 10 |
| Overall Insolvency Practitioner Rating: | 5 out of 10 |
| My circumstances: |
| had 55k of debt with no equity .. had £600 disposable income available per month available to creditors |
| My interaction with the company: |
| telephone advice - very quick response <br> postal - always sent documents first class and never had to wait long |
| Why I gave the ratings I did: |
| never talked to the actual IP .. the proposal was drafted by office staff .. despite advising debtmatters several times of my cicumstances and account balances - there was several mistakes in the final IVA proposal |
| One thing they did - which really impressed me: |
| telephone support |
| One thing they did - which I felt could be improved: |
| attention to detail - it seems they are only interested in the number of people they can attract |
| Other points |
| now setting up a DMP via CCCS who have been very helpful .. the IVA proposal failed with a 43p in the £ offer which 2 creditors rejected (AMEX and EGG) |
Community Comments of this review
| Quality? | Genuine? | Date |
| 3 out of 5 | 3 out of 5 | 30 May 2011 |
| Comment: They telephoned me and said they would send a pack out because they could help me I foolishly gave my bank details and they sent a pack out for me to read and sign I decided not to use them but I had foolishly given them some details including my bank, theytokk £200.00 from my account which they have told me I cant have back | ||
| Quality? | Genuine? | Date |
| 3 out of 5 | 3 out of 5 | 30 December 2010 |
| Comment: I made payments to them that never went to my lenders... | ||
| Quality? | Genuine? | Date |
| 5 out of 5 | 3 out of 5 | 08 February 2010 |
| Quality? | Genuine? | Date |
| 4 out of 5 | 4 out of 5 | 12 June 2007 |
| Comment: I have been with CCCS in the past. The expect you to live on nothing. I couldnt live on 35 a week like they expected. In the end I used inherritance to get me out of debt | ||
| Quality? | Genuine? | Date |
| 4 out of 5 | 4 out of 5 | 30 May 2007 |
| Quality? | Genuine? | Date |
| 3 out of 5 | 4 out of 5 | 25 March 2007 |
| Quality? | Genuine? | Date |
| 4 out of 5 | 4 out of 5 | 21 February 2007 |
| Quality? | Genuine? | Date |
| 4 out of 5 | 3 out of 5 | 19 January 2007 |
| Comment: DMP doesn't necessarily freeze interest and it seems a large amount of debt for a DMP. CCCS are funded by creditors and i found once that the guy who did phone interview very curt and did not take into consideration my personal circumstances at all was very rigid with views and had set figures for living expenses that were not good enough or workable. | ||
| Quality? | Genuine? | Date |
| 4 out of 5 | 3 out of 5 | 15 January 2007 |
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 10 January 2007 |
| Quality? | Genuine? | Date |
| 4 out of 5 | 5 out of 5 | 09 January 2007 |
| Quality? | Genuine? | Date |
| 4 out of 5 | 4 out of 5 | 08 January 2007 |
| Quality? | Genuine? | Date |
| 5 out of 5 | 5 out of 5 | 07 January 2007 |
Rate this review
Attention IVA community: Please help us police the quality of the reviews being posted:
Submit a review
IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.
We are looking for 3 types of reviews:
- Free advice/consultation from an IVA Firm
Was it impartial? Did they have clear expertise?
- IVA proposals
Was it successful? Were you happy with the service?
- IVAs in progress
How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review
Reviewer quotes
- Debtmatters
|
Provided a Financial Advisor who, because I didnt know of the location he suggested to meet to discu...
Review from Lou, 13-Jan-2007 |
|
the one thing that impressed me most was that they asked for my mobile contact, and not ring my work...
Review from alan , 22-Mar-2007 |
|
took advanage without me realising it for 12months
Review from Rebecca, 15-Mar-2008 |
|
telephone advice
Review from Simon , 05-Jan-2007 |
|
Talked me through every step making sure i understood but not in a patronising way.
Review from AJC, 30-Nov-2007 |
Search for IP/IVA Firm
Last 10 Reviews
- Name
- Rating
- Age
- carpet_toaster
- 10
- 1 day
- Shaun47
- 9
- 2 days
- Simon
- 10
- 2 days
- Andy
- 10
- 4 days
- Jules
- 10
- 4 days
- inapickle
- 10
- 5 days
- helen
- 9
- 6 days
- David
- 10
- 7 days
- Mary
- 10
- 8 days
- Relieved66
- 9
- 8 days
See all 5765 reviews
Best Reviews
- Rating
- Author
- Gold
- John F
- Gold
- andrewgoodman121
- Gold
- Paul
- Gold
- A Thomas
- Gold
- PDD
- Gold
- Jay
- Gold
- AUR
- Gold
- Graham Hodgson
Popular Reviews
- Views
- Author
- 196859
- keyboard61
- 17389
- Kat19
- 17148
- scooby
- 14933
- Dominic
- 14917
- PDD
- 14157
- Julian Eccles
- 13762
- tawny
- 13209
- neverending
- 13067
- Simon127
- 12799
- AUR
Insolvency Advice Articles
Click on one of the headings below to read a range of articles on insolvency: