Review from 15211 (518 views)
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| Review of: Varden Nuttall |
| Review date: 02 August 2011 |
| Insolvency Practitioner who handled case: Michael Howorth |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 9 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| Had 15K of debts and no equity |
| My interaction with the company: |
| rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful |
| Why I gave the ratings I did: |
| Due to ill health could no longer afford to pay IVA but Varden wrote to Creditors and held a meeting with them and the outcome was successful |
| One thing they did - which really impressed me: |
| Customer care was outstanding |
| One thing they did - which I felt could be improved: |
| Other points |
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Reviewer quotes
- Varden Nuttall
|
Good communication
Review from mum to be, 28-Jun-2011 |
|
Always available on the phone to answer questions and queries and give support (office hours). Great...
Review from CLB, 24-Nov-2010 |
|
Treated us like human beings and not the scum of the earth for getting into debt.
Review from Susan , 29-Jun-2011 |
|
The speed of response in sorting out my IVA
Review from 17501, 24-May-2011 |
|
Communication. Never felt "whats happing now", always kept in the loop
Review from Stevie, 04-Jan-2011 |
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