Review from Sasha (1197 views)

< Prev > Next
Review of: Tudor Kirk Insolvency
Review date: 08 July 2011
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Free Advice
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 5 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
47 year old senior manager. I had 53k debt accumulated on credit cards and have a property with very little equity.I have had credit cards for more than 15 years, always paid on time and had an excellent credit score which led me to being offered 0% balance transfers and unsolicited credit increases. I took advantage of this to invest in our home safe in the knowledge that rising house prices and our rising equity would repay the debt when we sold. Unfortunately the credit cruch came along and shattered that plan. The credit card companies who up until 6 months ago were offering me 0% balances started to increase my rate to 30% even though I had never defaulted on a payment. This pushed my repayments from £350 to £1100.
My interaction with the company:
I came across Tudorkirk indirectly. I was checking my credit report to see why my credit card rates of interest were being increased despite me never defaulting and saw that my rating was now poor due to the multiple debts I had. I contacted Credit Expert and on hearing my situation they transferred my call to Kerry at Tudor Kirk. From the minute I spoke to Kerry I knerw I was talking to the right person, she understood my situation was non judgemental and had a very caring and supportive approach. She gave me the confidence to do what I knew needed to be done otherwise I was facing paying debt back at inflated rates of interest for the next 20+ years. It was by no means an easy decision to opt for an IVA but I felt confident to proceed with it as I trusted Kerry and the advice that she gave and having someone to broker between me and my creditors was a huge relief. The scariest part for me was cancelling all of my direct debits as unlike a lot of people I hadnt defaulted but was borrowing off Peter to pay Paul and I knew once I cancelled than my creditors would start chasing me. Again Kerry told me how to deal with this and was there for advice if I needed it. In reality it was actually ok as when my creditors rang I politely told them I was seeking an IVA gave them Tudor Kirks details and they stopped calling me. I couldnt have done this if I hadnt had their support. My IVA was accepted and I am so glad that my call went through to Kerry as I am now back in control of my finances and have an eventual and realistic debt free goal.
Why I gave the ratings I did:
I rated 10 out of 10 as everyome I encountered in the company was professional, supportive and I felt really had my interests at heart.
One thing they did - which really impressed me:
I had read many internet posts about IVAs before talking to Kerry and the reason I hadnt pursued one was that a lot of people said they were struggling financially because their living allowance had been set quite tightly by their Insolvency Practioner. On my first phone call with Kerry she went through an Income and Expenditure budget with me and very quickly worked out what I could afford into an IVA. She looked very carefully at my familys individual circumstances and agreed a budget that was fair to my creditors and left us with a living allowance that enables us to still have a reasonable quality of life.
One thing they did - which I felt could be improved:
Nothing - service was great 
Other points
IVA has recently been approved with a payment of £450 per month and a dividend of 34p in the pound.

Community Comments of this review

No comments of this review received yet

Rate this review

Attention IVA community: Please help us police the quality of the reviews being posted:

How informative was this review?
Not useful Bit vague ok Informative Very Informative

How genuine does this review look?
This is Spam Doubtful Don't know Probably Genuine Definitely Genuine


Your comments: (optional)


Please leave your name and email(will not be displayed):

Name: (optional)

Email: (optional)

Please Enter the Text in the image below:
 

(Your IP address will be recorded but not displayed)

Submit a review

IVA.com urgently need your IVA and IP reviews so that we can provide a more accurate representatation of who is doing a good job and who needs to improve. Your reviews will help other people in your situation find the best IVA Firm or IP to talk to. IVA.com will send prizes of gift vouchers to the authors of the best reviews.

We are looking for 3 types of reviews:

  • Free advice/consultation from an IVA Firm

Was it impartial? Did they have clear expertise?

  • IVA proposals

Was it successful? Were you happy with the service?

  • IVAs in progress

How are they handling your case? Is the IVA progressing ok?
Click here to submit a Review

Reviewer quotes

  • Tudor Kirk Insolvency
We liked that Ian came out to see us face to face to discuss the process with us
Review from Peter, 19-Oct-2012
I now feel I am able to afford to live.
Review from AH, 07-Sep-2012
The fact that i only have one person dealing with my case for the forseeable future of my IVA, & due...
Review from GPP & MP, 14-Mar-2012
Quick process
Review from Charlotte, 16-Jan-2013
told me that there was always someone on the end of the telephone who i could talk to about any pr...
Review from Kevin, 11-Oct-2011

Search for IP/IVA Firm

Search:
(search is fuzzy - part of name is fine)

Last 10 Reviews

  • Name
  • Rating
  • Age

See all 5784 reviews

Last 5 comments(for Reviews)

  • Name
  • Quality
  • Genuine?
  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

See all 1457 comments

Best Reviews

  • Rating
  • Author

Popular Reviews

  • Views
  • Author

Insolvency Advice Articles

Click on one of the headings below to read a range of articles on insolvency:

Reviews on IVA.com

  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.