Review from Harveyboy (569 views)
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| Review of: Varden Nuttall |
| Review date: 30 June 2011 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 10 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| I was an estate agent...I got divorced and passed my property over to ex wife and children. I was earning a good salary and bought a house with a large mortgage as I felt my work prospects were good. I lost my job and whilst I found a new job the salary was much less...but my outgoings were high. I started using credit cards to supplement my income to pay the bills and gradually got more credit cards, higher credit limits and began to use credit cards just to make minimum payments. this carried on a few years in an incresing spiral of debt which amounted to circa 80k |
| My interaction with the company: |
| When youre in debt people talk to you and treat you like your rubbish, including family. From my very first contact with Varden Nuttall I had someone who treated me with respect and didnt judge me. Even though it is a few years ago I can still remember that first call, and the relief I had that someone was on my side! |
| Why I gave the ratings I did: |
| I rated them at 10/10 because I cannot fault them. Every person I have spoken to at Varden Nuttal are polite, respectful and understanding without exception |
| One thing they did - which really impressed me: |
| talked to me with respect |
| One thing they did - which I felt could be improved: |
| Other points |
| I am 3 yrs into a 5yr IVA.. |
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Reviewer quotes
- Varden Nuttall
|
I get to talk to 1 person all the time and she knows all about me and my case not just another call ...
Review from mark, 22-Dec-2010 |
|
very helpful and understanding
Review from 13199, 04-May-2013 |
|
They did and still do call to see if we are happy and if there is anything they can help us with
Review from Steve C, 06-Oct-2010 |
|
They listened to everything i had to say and didnt judge me. Everytime i tried to get hold of them i...
Review from 17344, 05-May-2011 |
|
Their understanding
Review from Tordoffm, 28-Feb-2011 |
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