Review from Sylv (506 views)

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Review of: ClearDebt
Review date: 28 June 2011
Insolvency Practitioner who handled case: David Emanuel Merton Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 8 out of 10
Their customer service: 8 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 8 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 8 out of 10
Overall Insolvency Practitioner Rating: 8 out of 10
 
My circumstances:
Well i was paying £134pm which would have taken me 10yrs to pay off under a debt management plan
My interaction with the company:
Cleardebt contacted me, i was a bit wary at first but when they went through it all with me i felt much better. I worked out my figures and they told me I could be debt free in 5 years I thought it would be much better
Why I gave the ratings I did:
Because they explained it all very well and politely.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
Other points

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Reviewer quotes

  • ClearDebt
The speed that it was all done! I expected it to drag out but it all happened very quickly.
Review from Jase, 20-Apr-2011
Speed of getting back to me about information.
Review from KevinEssex, 02-Mar-2011
I was always able to speak to someone straight away. Nothing was ever missed
Review from Jayt, 14-Jul-2010
Everyone I have ever dealt with there have always been nice, friendly and helpful. Also I like the ...
Review from Faye, 16-Nov-2009
Everything
Review from Harrison123, 28-Feb-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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