Review from Sam (505 views)
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|Review of: Varden Nuttall|
|Review date: 24 June 2011|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 10 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am a Police employee living in Yorkshire, I had 70k debt and a property with 10k equity|
|My interaction with the company:|
|I rang them and they listened to my situation and then advised me on the available options with IVA being recommended. They took details over the phone then I received a personal visit which was welcomed and the necessary forms were left to complete. I was given a phone contact name throughout the process for essential advice. They proposed the details of the IVA which were fully explained and discussed with me and which were accepted by the creditors. They have been in regular contact by letter and phone not only for the necessary periodic reviews but to check on my welfare. They have been positive, personable and professional throughout|
|Why I gave the ratings I did:|
|They have solved a terrible personal situation and have been supportive, open and non-judgmental throughout|
|One thing they did - which really impressed me:|
|Once the process had been agreed I still received horrible letters from one particular creditor. After a phone call to them they dealt with the issue immediately keeping me fully updated with their procedure.|
|One thing they did - which I felt could be improved:|
|I wonder if the process could have been completed quicker|
|I am two years in to the IVA and can now manage my income far better as I have a set budget each month and no available temptation of credit. The initial IVA would see me pay off 40 of the outstanding 70k. With increases in income this will increase, quite rightly so, and I believe I will pay back nearer to 55k.|
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- Varden Nuttall
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